Pricing
Prices are according to category of
accommodations, vehicles and others
services mentioned on each
programme.
Reservations
The reservation is validated only if
you have received a confirmation of
JOYTOURS and upon your
payment of deposit.
Confirmation
You should acknowledge your
reservation by fax, mail or e-mail
to JOYTOURS at least 10
working days before your arrival in
Vietnam. Your reservation is valid
only if you have already
acknowledged your reservation.
Cancellation
If a client decides not to
participate in the tour, the deposit
will be retained to cover
cancellation charges.
If you cancel 30 days before your
arrival, deposit is full
refundable.
If you cancel 10 -20 days before
your arrival, 50% of deposit
is refundable.
If you cancel less than 10 days
before your arrival, deposit
is non refundable.
Deposits
A deposit of 20 % of the tour price
per booking is required within 14
working days before your arrival.
Deposit should be sent by bank draft
or transfer to the bank account of
JOYTOURS
Payments
By bank transfers :
-
Beneficiary name:
-
Beneficiary address:
-
Beneficiary Account number:
0021.370.748. 008
-
Bank name: Bank for
Foreign Trade of Vietnam,
Hanoi Branch
-
Bank Address:
-
-
Swift code or Bank code for
transfer:
-
Note: bank fees is on your
side
Bank credit transfer as well as
expenses, which must be charged by
the customer, are credited on the
above account.
Cash
payment: Only after the
agreement of the two parties.
Travellers’
cheque: Only after the agreement
of the two parties; in this case,
2.5% of expenses are charged by
customer.
Credit
card: For payment by credit
card, 3% of expenses are charged by
customer who has to fill in the form
and make a copy of his credit card,
then both documents must be faxed to
the following number: (84.4)
5698369. The form and photocopy of
your credit card must be sent to
VietnamOpentour which are regarded
as the final and legal proof of your
payment for VietnamOpentour.
As the payment has been made,
VietnamOpentour will draw up a
confirmation which is handed out to
the customer when he is arrived in
Vietnam.
Insurance
Upon request. Insurance fee is
1.5USD per day per person, covered
with accident insurance up to 10000
USD ( Ten thousand US Dollar) by
Vietnam Insurance Company “BaoViet”.
Meals
According to many types of our
programmes
, breakfast is always
included,
Budget hotels: Generally
these are small guest houses or mini
hotels: basic room with or without
A/C, separate bathroom.
Standard hotels: The standard
of accommodation. A/C, satellite
T.V, hotel restaurant for breakfast,
telephone at reception, equal 2stars
to 3 stars international hotel.
Deluxe hotels: Equal 3stars
to 5 stars international hotel. A/C,
24 hour room service, often large
rooms and good views, choice of
oriental and western cuisine,
telephone in each room, business
centre, etc.
NOTE:In some
areas, especially in remote areas,
there is no choice of standard or
deluxe hotels, but sometimes there
is only budget, or there is only
guest house with basic condition.
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